diff --git a/src/modules/queue/data/services/queue.service.ts b/src/modules/queue/data/services/queue.service.ts
index b015301..7efe003 100644
--- a/src/modules/queue/data/services/queue.service.ts
+++ b/src/modules/queue/data/services/queue.service.ts
@@ -50,10 +50,17 @@ export class QueueService extends BaseDataService<QueueModel> {
 
   async getTicketItems(ticket_id: string, item_id: string) {
     return this.item.findOneOrFail({
-      where: {
-        ticket_id,
-        item_id,
-      },
+      relations: ['item'],
+      where: [
+        {
+          ticket_id,
+          item_id,
+        },
+        {
+          ticket_id,
+          item: { item_queue_id: item_id },
+        },
+      ],
     });
   }