diff --git a/src/modules/queue/domain/usecases/queue/customer-queue.manager.ts b/src/modules/queue/domain/usecases/queue/customer-queue.manager.ts
index 128db18..9b386db 100644
--- a/src/modules/queue/domain/usecases/queue/customer-queue.manager.ts
+++ b/src/modules/queue/domain/usecases/queue/customer-queue.manager.ts
@@ -17,7 +17,14 @@ export class CustomerQueueManager {
   }
 
   totalActivities(ticket: QueueTicketModel): number {
-    return ticket.items.length;
+    const ticketItems = {};
+    ticket.items.forEach((item) => {
+      const item_id =
+        item.item?.item_queue?.id ?? item.item?.id ?? item.item_id;
+      const currentItem = ticketItems[item_id];
+      ticketItems[item_id] = currentItem ? [...currentItem, item] : [item];
+    });
+    return Object.keys(ticketItems).length;
   }
 
   totalTickets(ticket: QueueTicketModel): number {