diff --git a/src/modules/queue/data/services/queue.service.ts b/src/modules/queue/data/services/queue.service.ts
index a67f0c6..bb03a82 100644
--- a/src/modules/queue/data/services/queue.service.ts
+++ b/src/modules/queue/data/services/queue.service.ts
@@ -169,9 +169,12 @@ export class QueueService extends BaseDataService<QueueModel> {
     const start = moment().startOf('day').valueOf();
     const end = moment().endOf('day').valueOf();
     const playEstimations = {};
+    const queuePeakLevel = {};
 
     for (const id of ids) {
-      playEstimations[id] = await this.itemAverageTimeEstimation(id);
+      const est = await this.itemAverageTimeEstimation(id);
+      playEstimations[id] = est.average;
+      queuePeakLevel[id] = est.peakLevel;
     }
 
     const queues = await this.repo.find({
@@ -186,6 +189,7 @@ export class QueueService extends BaseDataService<QueueModel> {
 
     queues.forEach((queue) => {
       queue.average = playEstimations[queue.item_queue_id];
+      queue.peak_level = queuePeakLevel[queue.item_queue_id];
     });
 
     return queues;
@@ -193,6 +197,7 @@ export class QueueService extends BaseDataService<QueueModel> {
 
   async itemAverageTimeEstimation(item_queue_id: string) {
     const items = await this.itemMaster.find({
+      relations: ['item_queue'],
       where: {
         item_queue_id,
       },
@@ -200,7 +205,8 @@ export class QueueService extends BaseDataService<QueueModel> {
 
     const times = items.map((item) => item.play_estimation ?? 0);
     const average = times.length > 0 ? math.mean(times) * 60 * 1000 : 0; // change average minute to milliseconds
-    return average;
+    const peakLevel = items[0]?.item_queue?.max_peak_level ?? 100;
+    return { average, peakLevel };
   }
 
   async getTicketItems(ticket_id: string, item_id: string) {
diff --git a/src/modules/queue/domain/usecases/formula/queue-condition.formula.ts b/src/modules/queue/domain/usecases/formula/queue-condition.formula.ts
index ce3d387..c3599c6 100644
--- a/src/modules/queue/domain/usecases/formula/queue-condition.formula.ts
+++ b/src/modules/queue/domain/usecases/formula/queue-condition.formula.ts
@@ -17,11 +17,12 @@ export class QueueCondition {
   condition(item_id: string) {
     const queues: QueueModel[] = this.ticketItems[item_id] ?? [];
     const playEstimation = queues[0]?.average ?? 0;
+    const peakLevel = queues[0]?.peak_level ?? 100;
     const [time, last] = this.queueTime(queues, playEstimation);
     const nearest = time ? toTime(time) : 0;
     const lastTime = last ? toTime(last + playEstimation) : 0;
 
-    const queuePeople = this.queuePeople(queues);
+    const queuePeople = this.queuePeople(queues, peakLevel);
 
     return {
       available: queuePeople == 0,
@@ -32,12 +33,13 @@ export class QueueCondition {
     };
   }
 
-  queuePeople(queues: QueueModel[]): number {
+  queuePeople(queues: QueueModel[], peakLevel): number {
     const queue = this.activeQueue(queues);
+    const level = peakLevel / 100;
     const queuePeople = queue.reduce((acc, q) => {
       return acc + q.qty;
     }, 0);
-    return queuePeople;
+    return queuePeople * level;
   }
 
   activeQueue(queues: QueueModel[]) {
@@ -76,6 +78,7 @@ export class QueueCondition {
       return (queue.call_time - queue.time) / 1000;
     });
 
-    return Math.ceil(math.mean(times));
+    const avg = Math.ceil(math.mean(times));
+    return Math.max(0, avg);
   }
 }