Dear,
{{customer_name}}
{{customer_phone}}
We're trully sorry for any inconvenience that led to this request
We've received your refund request for :
Transaction Date: {{booking_date}}
Transaction Code: {{invoice_code}}
Refund Code: {{refund.code}}
Total Refund: {{refund.refund_total}}
{{{refund_items}}}
Your satisfaction is important to us, and we're commited to resolving this as quickly as possible
Our team is already on it and will process your refund request promptly
We'll keep you updated and notify you once the refund has been processed
If you have any questions or need assistance, feel free to reach out to our support team at
{{phone_cs}}
Thank you for your patience and understanding
We appriciate your feedback and are here to make things right
Best Regrads,
WEplayground
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